Are you Listening

Are you REALLY listening?

Meet Billie–our little terrier adopted from the Pasadena Humane Society a few months ago. Here she is demonstrating three signs of a good listener: Ears open. Mouth closed. Eyes attentive. Effective communication is two-way communication. Broadcasting + listening. Most of us are really good at the former, not always so good at the latter. Whether you are communicating one-on-one…